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I have signed up for a 14 day trial, downloaded the 32-bit version and extracted the package (using WinRAR) to  C:\Program Files\Common Files\Adobe\CEP\extensions\LightningStorm_CC2015\

I have then started Photoshop 2017 from ACC, andclicked Window > Extensions > butthe only extension I can see is Adobe Colour Themes?

Asked by dougpwalters
Added August 10, 2017 4:26 pm

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Hi,

Can you send us a screenshot of your CEP\extensions\LightningStorm_CC2015\ folder. When you extracted the plugin we want to ensure you used the correct zip file.

Also do you see other plugins in your CEP\extensions\ folder?

Answer by admin ★★★
Answered On August 13, 2017 12:25 pm #

Thanks for responding. However, I have a 32 bit operating system, so I therefore assume I extracted to the correct location

Answer by dougpwalters
Answered On August 11, 2017 4:12 am #

Hi,

This is a path issue. If you have 64 bit system then you need to use Program Files (x86).

Answer by admin ★★★
Answered On August 10, 2017 7:06 pm #
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Asked by dougpwalters
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