Installed as admin, plugin not present - cc2017« Back to Questions List

Team,

I have repeatedly tried to install this and the plugin does not show up. Any ideas?

Thanks

Lee

 

 

Asked by lbeers
Added June 14, 2017 5:30 am

Do you have the right answer? If you do other users will benefit from your contribution, share your knowledge with the community!

I believe I did – and a colleague did as well but I will try again.

Also FYI I am a domain admin.

Answer by lbeers
Answered On June 14, 2017 4:07 pm #

Hi,

For windows we strongly suggest you use our Auto-Installer. If you do not see the plugin in your Extensions menu, this is likely due to an incorrect path name. You can correct this easily with the auto install.

Correct Path

C:\Program Files\Common Files\Adobe\CEP\extensions\LightningStorm_CC2015\

Manually Install the Plugin

Answer by admin ★★★
Answered On June 14, 2017 3:58 pm #

It is Win 7.

Answer by lbeers
Answered On June 14, 2017 1:56 pm #

Hi,

What OS is this, win or mac?

Answer by admin ★★★
Answered On June 14, 2017 1:06 pm #
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