This is regarding Lightning Storm and CC2014 only. The BETA is currently set to our
1 Hour Session
Our sessions are 1 hour long for
30 Second Timeout
Most likely you are exporting a large PSD file and the request is timing out before it completes. With our BETA, there is a 30 second execution limit on PSD files for
1. Split the PSD into smaller files and test each export to ensure it works.
2. Split the project into segments, and export each segment
1. We are planning on adding a batch feature to make this process faster.
New Server Coming
Many users are now exporting larger designs with many more layers than we originally expected, some up to 6000 layers. This can easily time out on the server depending on your CPU because the export limit is only 1 hour. We are installing a new server for our API and we will increase this limit plus add additional features to improve performance with larger exports.
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