Lost previous account, can't reset password« Back to Questions List

Hello, I have been trying to get in contact with Tech Support but they are not responding on skype nor twitter.

I have another account with which I purchased a license. One day it stopped working and I can't login in anymore. I have tried to reset the password but the URL you send gives an error.

I attached the error after entering a new password

https://drive.google.com/file/d/1-udTrLXB6iZ3Ehe3ICdBTIBRfm7vr_E5/view?usp=sharing

Added July 18, 2022 10:29 am

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Hi you should receive the email with your new password. Login and change your password when ready.
Answered On July 18, 2022 3:31 pm #

Ok we notified tech and you should receive an email shortly (within 1h) with a new password.
Answered On July 18, 2022 1:43 pm #

Yes, it's elestud.io with the email ******@elestud.io
Answer by enmarkados.com
Answered On July 18, 2022 1:16 pm #

Hi, we can help. Do you remember your old user name?
Answered On July 18, 2022 1:06 pm #
Looking for another answer? View other questions in Key CSS Error Bug Image or get premium support for guaranteed results.
Asked by enmarkados.com
106 views
4 answers
Last Answered 4 months ago by Support

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