Hello, I have been trying to get in contact with Tech Support but they are not responding on skype nor twitter.
I have another account with which I purchased a license. One day it stopped working and I can't login in anymore. I have tried to reset the password but the URL you send gives an error.
I attached the error after entering a new password
https://drive.google.com/file/d/1-udTrLXB6iZ3Ehe3ICdBTIBRfm7vr_E5/view?usp=sharing Do you have the right answer? If you do other users will benefit from your contribution, share your knowledge with the community!
Hi you should receive the email with your new password. Login and change your password when ready.
Ok we notified tech and you should receive an email shortly (within 1h) with a new password.
Yes, it's elestud.io with the email ******@elestud.io
Hi, we can help. Do you remember your old user name?
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