I kept getting the message below. Then my IP got blocked.
"[ERROR] Session did not start trying again ..."
What would you recommend I do to fix the issue?
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Invalid User Name
Tech found an issue with
non-utf8 usernames where this can cause the plugin to reload the session. This can happen when using multi-language user names on your computer. Tech also found that some reserved names such as having the username:
User, can also cause a session restart.
Create another user account on your system with an standard, English username. Launch Photoshop and reload the plugin to test.
Close the CC2015 Splash Screen
You need to start Photoshop first, not the splash screen. Ensure you open a PSD or create a new file – then open the plugin. The plugin needs to read info from Photoshop in its “ready” state.
We have found that Skype will also cause this issue on older computers. If you experience a session restart often – disable Skype and reopen the plugin.
That message has to do with
Session/IP hopping and
When you get that message, that means the server is “
actively blocking you”, the only “
normal” way to get this message is:
a) If you load Photoshop with Storm already open, sometimes Photoshop will request a lot of resources during load – to the server this looks like a debug. b) If you load Photoshop and Illustrator and open the plugin in both at the same time – looks like a debug to the server.
In both situations the plugin will restart and you will no longer see the message, when you see the message multiple times - its because the server is
blocking your debug.
If you are a “
smart/curious user”, check out our JS Security in this video:
There are some actions which will instantly Suspend you, others will give you two attempts - then suspend you. Read our Abuse Policy for more details:
http://exportkit.com/abuse. Looking for another answer? View other questions in premium support for guaranteed results.
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