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I have signed up for a 14 day trial, downloaded the 32-bit version and extracted the package (using WinRAR) to  C:\Program Files\Common Files\Adobe\CEP\extensions\LightningStorm_CC2015\

I have then started Photoshop 2017 from ACC, andclicked Window > Extensions > butthe only extension I can see is Adobe Colour Themes?

Asked by dougpwalters
Added August 10, 2017 4:26 pm

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Hi,

Can you send us a screenshot of your CEP\extensions\LightningStorm_CC2015\ folder. When you extracted the plugin we want to ensure you used the correct zip file.

Also do you see other plugins in your CEP\extensions\ folder?

Answer by admin
Answered On August 13, 2017 12:25 pm #

Thanks for responding. However, I have a 32 bit operating system, so I therefore assume I extracted to the correct location

Answer by dougpwalters
Answered On August 11, 2017 4:12 am #

Hi,

This is a path issue. If you have 64 bit system then you need to use Program Files (x86).

Answer by admin
Answered On August 10, 2017 7:06 pm #
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