Error session did not start, try again« Back to Questions List

please help

Asked by dekuz
Added November 8, 2018 11:21 pm

Do you have the right answer? If you do other users will benefit from your contribution, share your knowledge with the community!


You will have to 1) import your file into XD or 2) revert to an older version of Illustrator (v21 or v22) or Photoshop (v19) to use the plugin until we correct a bug with Adobe.

Solution 1:

You can drag and drop your .psd or .ai file into XD and export your file there.  On average a 2-5 min export in Photoshop or Illustrator will only take about 10 - 15 seconds in XD.

Solution 2:

You will have to request an older version from Adobe support and they will provide you with a link to download. 

For more information please go to Adobe post for more information

Answer by julie ★★★
Answered On October 30, 2021 1:08 am #


This can happen for various reasons: // – this post will provide many examples, reasons and fixes.

Answer by admin
Answered On November 9, 2018 9:07 pm #
Looking for another answer? View other questions in General or get premium support for guaranteed results.
Asked by dekuz
2 answers
Last Answered 1 year ago by julie


Recent Answers

asked by Surfboy
asked by dhruvlakhotia
asked by Surfboy
asked by bhavinksoni
[+] View All Recent Questions

Share Your Knowledge!

Contribute to the community and help other users to benefit from your answer with experience and knowledge.