[23-Jun-16 7:07:45 PM] kk web developer: hello

[23-Jun-16 7:44:13 PM] kk web developer: hello

[23-Jun-16 7:46:14 PM] kk web developer: are you there?

[23-Jun-16 8:02:19 PM] kk web developer: hello there?

[23-Jun-16 8:06:07 PM] Export Kit Support: Hi how can we help

[23-Jun-16 8:06:22 PM] kk web developer: send me invoice

[23-Jun-16 8:06:50 PM] kk web developer: for this

[23-Jun-16 8:06:51 PM] kk web developer: exportkit.com/product/photoshop/responsive-html-css-pack

[23-Jun-16 8:07:04 PM] Export Kit Support: The invoice was sent to the email in the order, should they sent it to this email?

[23-Jun-16 8:07:16 PM] kk web developer: full package , All Packages are needed

[23-Jun-16 8:09:32 PM] kk web developer: I cleare some douts

[23-Jun-16 8:09:35 PM | Edited 8:09:48 PM] kk web developer: Export Kit – Pro Panel (Add-on)

Export Kit – HTML5 Output

Export Kit – CSS Output

Layer Kit – Pro Panel (Add-on)

Layer Kit – HTML5 View

[23-Jun-16 8:10:27 PM] kk web developer: This all Package are needed.

[23-Jun-16 8:11:00 PM] kk web developer: There?

[23-Jun-16 8:11:32 PM] kk web developer: are you there?

[23-Jun-16 8:13:22 PM] kk web developer: (Question :1) Here all PAckages are included ?

(Question :2) Below image Checkbox is enable after upgrade this package?

[23-Jun-16 8:13:58 PM] kk web developer: Please Give me answer of this 2 Question then i will purchase this package now.......

[23-Jun-16 8:15:23 PM] kk web developer: Are you there?

[23-Jun-16 8:17:22 PM | Edited 8:17:34 PM] kk web developer: We are Waiting for your reply.......

[23-Jun-16 8:25:58 PM] Export Kit Support: Hi, we are upgrading you to responsive pack. It will give you the features you expect.

[23-Jun-16 8:26:28 PM] kk web developer: this both question's answer is fullfill sir?

[23-Jun-16 8:27:04 PM] Export Kit Support: Yes

[23-Jun-16 8:27:09 PM] kk web developer: ok sir

[23-Jun-16 8:27:19 PM] kk web developer: and how to change my email id sir?

[23-Jun-16 8:27:30 PM] kk web developer: i want to change email id.

[23-Jun-16 8:28:33 PM] Export Kit Support: If you do that you will need to make a new purchase. Keys lock to emails. This allows users to have different keys on one account.

[23-Jun-16 8:28:56 PM] Export Kit Support: The do not mix and match

[23-Jun-16 8:29:09 PM] kk web developer: can't understand sir

[23-Jun-16 8:30:08 PM] kk web developer: can you change at your end?

[23-Jun-16 8:30:34 PM] kk web developer: i will provide you email.

[23-Jun-16 8:31:01 PM] Export Kit Support: New emails are new accounts

[23-Jun-16 8:32:40 PM] kk web developer: we edit at our profile, this is possible?

[23-Jun-16 8:32:56 PM] kk web developer: to change email id?

[23-Jun-16 8:33:31 PM] Export Kit Support: If you do that then we cannot provide you with the deal.

[23-Jun-16 8:34:10 PM] Export Kit Support: The deal is for this email

[23-Jun-16 8:34:37 PM | Edited 8:34:53 PM] kk web developer: if i purchase this Package after that i will change email id?

[23-Jun-16 8:34:42 PM] kk web developer: this is possible?

[23-Jun-16 8:35:42 PM] Export Kit Support: You can change your email and make a new purchase.

[23-Jun-16 8:36:20 PM] kk web developer: ok

[23-Jun-16 8:36:33 PM] kk web developer: i will purchase now

[23-Jun-16 8:43:36 PM] kk web developer: I WILL PURCHASE.PAYMENT IS SUCESFULLY DONE

[23-Jun-16 8:43:42 PM] kk web developer: PLEASE UPGRADE IT.

[23-Jun-16 8:44:51 PM] kk web developer: NO INVOICE COME IN MY EMAIL

[23-Jun-16 8:45:01 PM] Export Kit Support: We will send a note to tech and accounting. Once they verify it will take a few hours to process.

[23-Jun-16 8:45:21 PM] kk web developer: PLEASE SEND EXPORT KIT INVOICE FOR MY FINANCIAL RECORDS.

[23-Jun-16 8:48:52 PM] kk web developer: SEND ME INVOICE

[23-Jun-16 8:48:58 PM] kk web developer: OF EXPORT KIT

[23-Jun-16 8:49:48 PM] kk web developer: NO ANY CONFORMATION OF PURCHASE THIS PLAN SO PLEASE SEND ME PURCHASE INVOICE IN MY EMAIL.

[23-Jun-16 8:51:57 PM] Export Kit Support: Invoices are only for full payments of products. You requested a custom payment that is not in our system.

[23-Jun-16 8:52:31 PM] kk web developer: OK NO PROBLE BUT SEND ME ORDER ID FOR THIS

[23-Jun-16 8:52:35 PM] Export Kit Support: We can ask accounting to refund your money request then you need to make a full purchase for an actual invoice

[23-Jun-16 8:52:55 PM] kk web developer: OK SIR

[23-Jun-16 8:53:02 PM] kk web developer: JUST UPGRADE PLAN

[23-Jun-16 8:53:06 PM] kk web developer: THANK YOU

[23-Jun-16 8:53:42 PM] Export Kit Support: We will notify you once tech adds your keys.

[10:59:19 AM] kk web developer: hello

[12:34:22 PM] kk web developer: hello sir

[1:04:04 PM] kk web developer: hello sir

[1:04:13 PM] kk web developer: are u there ?

[3:15:24 PM] kk web developer: hello sir

[3:15:27 PM] kk web developer: are u there ?

[6:26:33 PM] kk web developer: hello sir

[6:26:40 PM] kk web developer: are u there ?

[6:34:06 PM] kk web developer: Why you are not upgrade my plan

[6:34:22 PM] kk web developer: ?

[6:35:52 PM] kk web developer: hello sir

[6:35:56 PM] Export Kit Support: Hi

[6:36:18 PM] Export Kit Support: Your upgrade is scheduled for this morning

[6:36:43 PM] Export Kit Support: We will check with tech to see the server update schedule

[6:36:54 PM] kk web developer: $55.59

All refunds or exchanges must be made within 10 business days.

[6:37:15 PM] kk web developer: refund my money

[6:38:38 PM] kk web developer: $55.59 = $ 25.59 + $ 30

[6:38:49 PM] Export Kit Support: Hi we will ask accounting to refund your last payment. You are not eligible for a refund with the previous html output as the key was activated

[6:39:37 PM] kk web developer: $55.59 full payment refund sir

[6:41:21 PM] kk web developer: other wise upgrade my package As Soon As Possible

[6:44:47 PM] kk web developer: hello sir

[6:44:53 PM] kk web developer: are u there ?

[6:45:23 PM] Export Kit Support: Hi we just notified accounting

[6:46:30 PM] kk web developer: you understand hindi ?

[6:46:35 PM] kk web developer: language

[6:46:59 PM] Export Kit Support: You are not eligible for a refund on activated keys, please read our refund policy. //exportkit.com/refund-exchange

[6:47:46 PM] kk web developer: upgrade my package

[6:48:44 PM] Export Kit Support: We have already notified accounting. You will receive your refund within 1 business day

[6:49:23 PM] Export Kit Support: This is a business. We cannot go back and forth with accounting.

[6:49:55 PM] kk web developer: please sir upgrade my package

[6:50:46 PM] kk web developer: why you are not upgrade my package

[6:51:54 PM] Export Kit Support: This is a business with schedules. Your upgrade was scheduled for this morning, that's less than 24 hours. Then you asked for a refund.

[6:59:52 PM] kk web developer: JUST UPGRADE PLAN

THANK YOU

[7:00:32 PM] kk web developer: please sir my humble request

[7:12:08 PM] kk web developer: which time it is upgrade sir

[7:12:09 PM] kk web developer: ?

[7:12:40 PM] kk web developer: can you give us maximum time for upgrade?

[7:12:47 PM | Edited 7:13:38 PM] kk web developer: package?

[7:15:37 PM] kk web developer: hello sir

[7:15:41 PM] kk web developer: there?

[7:17:20 PM] kk web developer: give us support

[7:17:35 PM] kk web developer: there?

[7:21:52 PM] kk web developer: please upgrade our plan sir

[7:25:20 PM] Export Kit Support: Hi your refund request was sent to accounting. They will not accept another request.

[7:25:39 PM] kk web developer: we just ask to you upgrade our package

[7:25:59 PM] kk web developer: sorry for that

[7:26:07 PM] kk web developer: but upgrade our package

[7:27:15 PM] kk web developer: please upgrade our plan

[7:27:16 PM] kk web developer: sir

[7:27:22 PM] kk web developer: try to understand sir

[7:28:01 PM | Edited 7:28:06 PM] kk web developer: we give many days to purchase it, so can't waste another time so please sir upgrade our plan

[7:28:40 PM] kk web developer: You have all rights to upgrade it

[7:40:03 PM] kk web developer: ok sir upgrade my plan

[7:40:05 PM] kk web developer: thanks

[7:50:08 PM] kk web developer: i have large group of website theme developer.

[7:50:28 PM] kk web developer: i can introduce export kit to my group

[7:50:55 PM] kk web developer: and make sure advertise export kit package

[7:50:56 PM] Export Kit Support: Your refund request was sent. Accounting will not reverse. We did you a favor, you asked us not to continue. This is a business.

[7:51:42 PM] kk web developer: yes i know this is busness

[7:52:00 PM] kk web developer: so understand clients and their sutuations

[7:52:38 PM] kk web developer: i need to upgrade the plan.

[7:56:26 PM] kk web developer: how many time it take for upgrade?

Asked by kirti★★★

Added June 24, 2016 2:33 pm