FAQKey

ASK A QUESTION


Have A Question?

Find the answer you're looking for or ask your question to the community, and benefit from the experience and knowledge of other users.

100
views
0
answers
Asked by KeshabGogoi, Last Answered 2 months ago by KeshabGogoi
99
views
0
answers
Asked by KeshabGogoi, Last Answered 2 months ago by KeshabGogoi
238
views
0
answers
Why can't I find the Export Kit plugin in Figma? ... [read more]
Asked by einodmilvado, Last Answered 5 months ago by einodmilvado
115
views
0
answers
[API] Unregistered IP Address,Building API RequestMy Ip address is the same as in dashboard. I don't know what to do. ... [read more]
Asked by clarelsteeven, Last Answered 6 months ago by clarelsteeven
169
views
0
answers
[ERROR] [API] [SAVE] [PARSE] Unable to parse API response : [ERROR] [PAGE EXPORT LIMIT] [PAGES 16 / MAX 1] How to fix it? ... [read more]
Asked by akylbek_xD, Last Answered 6 months ago by akylbek_xD
126
views
0
answers
I used ExportKit to export my Figma UI to Android Studio, but the problem is that every vector or png has a black background ... [read more]
Asked by mohamed2002, Last Answered 7 months ago by mohamed2002
259
views
0
answers
how do I set up a test project for a export kit plugin also I have this error. ... [read more]
Asked by selma islami, Last Answered 9 months ago by selma islami
273
views
0
answers
Are you faced with the challenge of removing iCloud from your iPhone but find yourself stuck without the Apple ID and password? Fear not! iRemover, ... [read more]
Asked by sazartuyukuhada, Last Answered 10 months ago by sazartuyukuhada
230
views
0
answers
Asked by RestuPamungkas035, Last Answered 10 months ago by RestuPamungkas035
408
views
1
answer
 I Bought the 1 month subscription but did not receive the activation key to my email. and when I go to the activation page, ... [read more]
Asked by lafejol, Last Answered 1 year ago by Support
334
views
0
answers
I have designed the pages for Mobile App and trying to export for Xamarin it take some time to process and every in end give me error of image. I h ... [read more]
Asked by Munawar★★, Last Answered 1 year ago by Munawar
219
views
0
answers
I have checked the elements as per the error and fixed the errors over 5 times and still, I'm not winning ... [read more]
Asked by Nomisful, Last Answered 1 year ago by Nomisful
620
views
1
answer
Assigning Bounds,New Layer | Profil [SectionNode] ... [read more]
Asked by Ali Sodikin, Last Answered 1 year ago by Support
366
views
1
answer
Adding Solid Color,Assigning Interactions ... [read more]
Asked by af1606, Last Answered 1 year ago by Support
700
views
5
answers
 Hello to the Team, ... [read more]
Asked by Surfcat, Last Answered 1 year ago by Support
364
views
1
answer
Hello,I already exported but it did not have any effect. I mean not exporting JSON files. see attached screenshot. no m ... [read more]
Asked by kajal01, Last Answered 1 year ago by Support
311
views
1
answer
Hello, when I export in html from XD I've an issue with text display. For example more letters will appear in my sentence as you can see enclosed. ... [read more]
Asked by Goyatea, Last Answered 1 year ago by Support
702
views
1
answer
Adding Solid Color, Assigning InteractionsI'm trying to export a figma frame or page into android studio code. ... [read more]
Asked by Algorithm, Last Answered 1 year ago by Support
233
views
0
answers
Select an Artboard or the Canvas (nothing) and re-export. ... [read more]
Asked by affandi, Last Answered 2 years ago by affandi
730
views
1
answer
In XD from the Export Kit plugin when I try to export HTML and CSS I get the Unregistered IP Address Api error. ... [read more]
Asked by uidesignexp, Last Answered 2 years ago by Support
693
views
1
answer
Hi there! After replacing all files in my project, still cannot run it...Screenshot from AS added... ... [read more]
Asked by bo.ovr, Last Answered 2 years ago by Support
587
views
4
answers
Hello, I have been trying to get in contact with Tech Support but they are not responding on skype nor twitter.I have a ... [read more]
Asked by enmarkados.com, Last Answered 2 years ago by Support
602
views
FAQ
admin
If you visit the Activation page and you not see your keys, you can check https://exportkit.com/dashboard then navigate to "Products" to ensure you ... [read more]
Last Answered 2 years ago by Staff
1451
views
1
answer
Asked by ahmadsrour99@gmail.com, Last Answered 3 years ago by w3xd
994
views
1
answer
Order #8036 ---------- Hello. I purshed key and active. But photoshop extensions login user name and password and 416 no active keys problem. ... [read more]
Asked by bilgi76579, Last Answered 3 years ago by Support
670
views
6
answers
Even though i purchased i am getting this error when i try to export json. Also why it is showing in activation: You have zero activation keys. ... [read more]
Asked by PixelForce★★, Last Answered 3 years ago by PixelForce
922
views
1
answer
Hello there, from 2 days i have issue that in photoshop when i open export kit and login it shows error like "416(No active keys), visit out shop t ... [read more]
Asked by thummarsanjay199630083, Last Answered 3 years ago by Support
728
views
11
answers
i just bought the 24 hour freelancer option and whenever I go to the activation page, it tells me that there I have no registered keys. What's goin ... [read more]
Asked by DanGroove, Last Answered 3 years ago by Support
675
views
1
answer
I want really to test the XD Export to Xamarin Forms ability, but I get a lot of messages tells me that I ... [read more]
Asked by Fadi Umar★★, Last Answered 3 years ago by Support
670
views
1
answer
Please help me to export.Sometimes it is keep loading and sometimes when I click the export option nothing is working. ... [read more]
Asked by sasi75801, Last Answered 4 years ago by Support
1642
views
1
answer
I have the data - 20 plan. I'm trying to export my XD file to XALM but I get a CUSTOMER ACCESS REQUIRED error message then when I click cancel, I a ... [read more]
Asked by hux3★★, Last Answered 4 years ago by Moderator
1295
views
1
answer
Hi, I can no longer export HTML. When I log in, the keys for HTML etc have little dashes next to them and when I try to export, there are no HTML o ... [read more]
Asked by Michael Clisdell★★, Last Answered 4 years ago by Michael Clisdell
601
views
0
answers
Hi,I paid for a monthly use of your system.I stared using it well but since this morning everything is disable i don't know why ... [read more]
Asked by Pas Cher Pas Loin★★, Last Answered 4 years ago by Pas Cher Pas Loin
544
views
0
answers
When I go to activation page it says you have no registered key but I have one with me just need to activate. And also while trying to export I see ... [read more]
Asked by M, Last Answered 4 years ago by M
583
views
0
answers
Hi, I am getting error assigning bounds when I try to export my XD file and when I navigate to my dashboard  I get the message - You do not have a ... [read more]
Asked by Dennis, Last Answered 4 years ago by Dennis
972
views
1
answer
When I tried to activate (my order: 7073) it is said "You do not have any registered keys. For previously activated key(s), launch Export Kit to en ... [read more]
Asked by aan206★★, Last Answered 4 years ago by Staff
2077
views
1
answer
hi i just bought i month activation key, for my account: jac******  email: jac********* , I receive the email with activation code I click on it, ... [read more]
Asked by jack.samaha★★, Last Answered 4 years ago by Moderator
526
views
1
answer
The page is displayed as"You do not have any register ... [read more]
Asked by Adobe套件, Last Answered 4 years ago by Staff
764
views
2
answers
I'm not sure how to explain my question, other than what exactly is the error trying to tell me and how can I resolve it? I ran the plug-in on othe ... [read more]
Asked by malena, Last Answered 4 years ago by Staff
1193
views
1
answer
Hi, i paid for the plug-in and when i e ... [read more]
Asked by mrwood, Last Answered 4 years ago by Staff
587
views
0
answers
Asked by adroger168★★★, Last Answered 4 years ago by adroger168
646
views
0
answers
Hello,as the title said, I'm just purchasing the product today and try to export any sample project of Adobe XD, I'm us ... [read more]
Asked by zefiand, Last Answered 4 years ago by zefiand
674
views
0
answers
Asked by zheyirichard, Last Answered 4 years ago by zheyirichard
753
views
0
answers
What are the limitations of the 'first conversion guarantee'? I've just learned about ... [read more]
Asked by MixedAssets, Last Answered 4 years ago by MixedAssets
590
views
0
answers
I attempted to follow along with the video tutorial ("Create a Responsive HTML and CSS Website with Adobe XD",https://www.youtube.com/watch?v=at9_b ... [read more]
Asked by dsammond, Last Answered 4 years ago by dsammond
1006
views
1
answer
I purchased a personal account and received my receipt and then another email with the activation key. It said to login to Lightning Storm, but I d ... [read more]
Asked by marsha_stevenson, Last Answered 4 years ago by Moderator
606
views
0
answers
hi,  I downloaded and installed the plugin to try it free for 14 days. I logged in. "416 No Active KeysVisit our Shop to purchase your first key ( ... [read more]
Asked by mavikedi, Last Answered 5 years ago by mavikedi
926
views
1
answer
Hello,Do you know when the service update is finished?I need the exportkit urgent.. but I c ... [read more]
Asked by Simon____, Last Answered 4 years ago by M
1318
views
1
answer
Hi, i just bought Export kit and i downloaded the Adobe XD plug in, i've followed the tutorial video but my export output folder looks different to ... [read more]
Asked by Tortillakid, Last Answered 5 years ago by Moderator
1173
views
1
answer
ACTIVATION KEY NEEDED... I HAVE A DEADLINE TO HANDLE !! ... [read more]
Asked by sudpay★★, Last Answered 5 years ago by Moderator
1103
views
4
answers
Hello,Although I sent about 9 tickets, I didn't get a return on my refund. It was said that my first ticket will make acco ... [read more]
Asked by egehan, Last Answered 4 years ago by oliyanbeth
938
views
5
answers
How can i avtivate the key? ... [read more]
Asked by georgetauil, Last Answered 5 years ago by marioseq
1084
views
1
answer
The guides panel is not active, for lack of a better word. I can't click on any of the options, nor can I get it to do anything. ... [read more]
Asked by Lauren, Last Answered 5 years ago by Moderator
1677
views
1
answer
May I ask if the key in the email is the logi ... [read more]
Asked by zhj, Last Answered 5 years ago by Moderator
1146
views
1
answer
Hi, Installed extension on Photoshop first time. But it says "416 no active keys". ... [read more]
Asked by tayfunide, Last Answered 5 years ago by Moderator
1744
views
1
answer
Order ID: 5405After checkout, no activation key was shown. If given, would be appreciated, thank you! ... [read more]
Asked by nlugodesign, Last Answered 5 years ago by Staff
1284
views
1
answer
I have bought  a license for month by month use I am waiting for my key to be activated and show, can you activate it. i have installed plugin it ... [read more]
Asked by andy, Last Answered 5 years ago by andy
1571
views
2
answers
I just purchased my first month of exportkit. I'm working with Adobe CS6, while attempting installation in Extension Manager I get this error mess ... [read more]
Asked by Lauren, Last Answered 5 years ago by Lauren
1222
views
1
answer
Hi,Just downloaded and when try to use for the first time got this error:  ... [read more]
Asked by mcantoni, Last Answered 5 years ago by Moderator
1099
views
1
answer
Hi, when I log in on the extension in Adobe Photoshop CC 2019 I get an error that says: 416 No Active keys... I got everything installed correctly! ... [read more]
Asked by TBGFX, Last Answered 5 years ago by Moderator
1981
views
1
answer
Я установил плагин, но при любом выборе экспорта он вылетает с ошибкой. При этом ... [read more]
Asked by vrot, Last Answered 5 years ago by Moderator
1011
views
1
answer
Hello, I can not use the 14 days of testing, the message ”416 no active keys” appears on the screen, how do I test for 14 days? ... [read more]
Asked by rraj3489, Last Answered 5 years ago by Mewthom
1945
views
3
answers
 I successfully installed the extension, but a "416 on ... [read more]
Asked by Luiz.amaral, Last Answered 5 years ago by rsndcs2019
992
views
1
answer
I'm using Photoshop 2018.I pay the subscription successfully but return '416 no active keys' when I login the plugin ... [read more]
Asked by NichoLee, Last Answered 5 years ago by Moderator
1055
views
1
answer
here is my order id 4916 and its completed .When ı try to login from ph ... [read more]
Asked by auteur34, Last Answered 5 years ago by Moderator
1193
views
1
answer
Hi to the team.My name is Patricio.Im desperated with the activation of my exportkit. ... [read more]
Asked by Wild Magic, Last Answered 5 years ago by Moderator
1098
views
1
answer
I have paid but I did't get an access. I also did't get 14 days trial despite of the fact that I've just install LightningStorm ... [read more]
Asked by expo19, Last Answered 5 years ago by Moderator
1383
views
1
answer
Hi There,I have done the payment, still I am having this error ... [read more]
Asked by yrajpurkar88531, Last Answered 5 years ago by Moderator
1081
views
1
answer
when exporting appears error which guides to a page telling that i have to buy premium account. But i have pro subscription, what should i do? ... [read more]
Asked by nutrastar, Last Answered 5 years ago by Moderator
1610
views
2
answers
Hi, I like to check if i am being charged 3 times for the same product purchased (ID: ... [read more]
Asked by Gary Quek, Last Answered 5 years ago by johnzanatta
1703
views
1
answer
I've just installed Lightning Storm and I get error 416 No Active Keys. What shluld I do to get the trial working?  ... [read more]
Asked by ksaraireh, Last Answered 6 years ago by Moderator
1566
views
1
answer
Hello.I've just installed Lightning Storm and I get error 416 No Active Keys. What shluld I do to get ... [read more]
Asked by Chungur, Last Answered 6 years ago by ksaraireh
1431
views
4
answers
Hello.I've just installed Lightning Storm and I get error 416 No Ac ... [read more]
Asked by YurecRUS, Last Answered 6 years ago by pabloantoniodel
2155
views
2
answers
Hello.I've just installed Lightning Storm and I get error 416 No Active Keys. What shluld I do to get the trial working ... [read more]
Asked by cristeamax, Last Answered 4 years ago by sammy0055
1151
views
3
answers
I Bought the 1 month subscription but did not receive the activation key to my email. and when I go to the activation page, it tells me there is no ... [read more]
Asked by rowben, Last Answered 5 years ago by coolkat32
1155
views
2
answers
Asked by Mythreyan, Last Answered 6 years ago by Mythreyan
1124
views
1
answer
Hello,I have purchased today a Illustrator Licence as you can see, but nothing appear on my account. ... [read more]
Asked by shaller66797★★, Last Answered 6 years ago by Moderator
1091
views
1
answer
Export kit illustrator doesn't want to continue the export just stop in the middle of exportation ... [read more]
Asked by hazem.tmmam★★, Last Answered 6 years ago by Moderator
1112
views
2
answers
I did not receive my activation key. What should I do? The purchase was made on September 12th.My id order is 4270 ... [read more]
Asked by Tony, Last Answered 6 years ago by Tony
1184
views
1
answer
Hi .. i am trying to install exportkit after a long time.. and for some reason I am unable to find the email for the process. ... [read more]
Asked by sanandan sandy sudhir★★★, Last Answered 6 years ago by Staff
1368
views
1
answer
Hi,why it doesn't work? (Win 7)When I try to install the plugin, Adobe Extension Manager shows me a notice "install err ... [read more]
Asked by adamsport★★, Last Answered 6 years ago by Staff
1238
views
0
answers
Order ID 4054We have a trouble exporting design on illustra ... [read more]
Asked by Ravi Datla★★, Last Answered 7 years ago by Ravi Datla
1738
views
1
answer
Hi, i want to create simple menu for testing (home, about, contact) with texts and underlines. Normal state will be without underline but hover and ... [read more]
Asked by kar_kie★★★, Last Answered 7 years ago by Staff
1384
views
1
answer
While processing it gives me the error that they layer has no content for HB 3 when it processes HB2 & HB1 just fine. They are set up the same ... [read more]
Asked by taraleigh★★★, Last Answered 7 years ago by Staff
1336
views
1
answer
Hey everyone,Every time I use a special character, something horrible happens. The characters next to it gets duplicate ... [read more]
Asked by vitorlintomen50257★★, Last Answered 7 years ago by vitorlintomen50257
1720
views
1
answer
I am using 14day trail but when i click on "Export" option the screen shows "1500 xp" required. what is this screen means, Does i get full feature ... [read more]
Asked by shareddrive2000, Last Answered 7 years ago by Staff
1334
views
1
answer
Hiwhile exporting code from export kit few icons and placements of icons were changing, i'm attaching screen shot of my ... [read more]
Asked by gidesign★★, Last Answered 7 years ago by gidesign
1419
views
1
answer
Hi,i'm attaching my guides settings screen shots please check them and let me know.  ... [read more]
Asked by gidesign★★, Last Answered 7 years ago by Staff
1335
views
1
answer
Hi,i'm exporting code from my psd files. i'm following every guide line mentioned in Export kit but i'm not getting res ... [read more]
Asked by gidesign★★, Last Answered 7 years ago by gidesign
1284
views
1
answer
Hi, i had a look at the guide linked for : //exportkit.com/answers/when-exporting-ai-to-android-studio-and-testing-out-the-app-i-have-to-scro ... [read more]
Asked by DavidNgo_Dev★★, Last Answered 7 years ago by Staff
1315
views
1
answer
Hi, this is my first ever Export kit export and everything is fine but, there is one tiny issue with the scaling. As you can see in the image be ... [read more]
Asked by DavidNgo_Dev★★, Last Answered 7 years ago by DavidNgo_Dev
1473
views
3
answers
Hi,I have the following HTML div structure for my page,  how can I make each individual div expand to fit contents aut ... [read more]
Asked by TekTime★★★, Last Answered 7 years ago by Staff
1827
views
1
answer
Can i create javascript interactivity or animation with export kit directly through photoshop. For example i have to hide one circle by clicking it ... [read more]
Asked by nirajkp★★★, Last Answered 7 years ago by Staff
1549
views
5
answers
Hi,When exporting it seems my content positioning is way off from the design when exported. What are the rules of thumb ... [read more]
Asked by wwhalen★★, Last Answered 7 years ago by Staff
1513
views
2
answers
Hi,When exporting my page my footer is rendering as the first section in the code. Attached is a screenshot of the page ... [read more]
Asked by wwhalen★★, Last Answered 7 years ago by Staff
1389
views
2
answers
Hi,When I export the html rendered has both versions built into the desktop version. The responsive version is showing ... [read more]
Asked by wwhalen★★, Last Answered 7 years ago by wwhalen
2083
views
1
answer
Asked by madjid, Last Answered 7 years ago by Staff
2158
views
1
answer
I have installed pulgin. want to convert psd to html .but i am not able to use exports panel in the pulgin ... [read more]
Asked by gaurav56220★★, Last Answered 7 years ago by Staff
1705
views
1
answer
im from Turkeyall information are correcttrying to purchase the ExportKit . it says Invalid ... [read more]
Asked by Mohammadalqari, Last Answered 7 years ago by Staff
1372
views
3
answers
I've a problem when exporting the site, some words are repeated and titles of sections look bigger. How can I solve this?. ... [read more]
Asked by Sara12, Last Answered 1 year ago by Goyatea
1491
views
1
answer
Hi,Now at least I could manage something and the elements are showing. But I'd like to make a gallery function and the ... [read more]
Asked by Sara12, Last Answered 7 years ago by Sara12
2002
views
1
answer
Asked by Anil Chouhan, Last Answered 7 years ago by Staff
1387
views
1
answer
Hi,It's my first time using Export kit and I've some problems since I'm not a programer and I can't understand how to e ... [read more]
Asked by Sara12, Last Answered 7 years ago by Staff
1507
views
1
answer
Hi Guys,I am a user of ExportKit Lightning Storm Beta V17.0216,05. I subscribed for Ps plugin and my tool was doing fin ... [read more]
Asked by TimNjeru★★★, Last Answered 7 years ago by Staff
1629
views
2
answers
Can I hide layers by just hiding their group folder? In other words- Am I able to export the psd with grouped folders that are hidden, so that  ... [read more]
Asked by Erinhague, Last Answered 8 years ago by Staff
1701
views
1
answer
I've installed this plugin correctly but when i open it in extensions then it shows some error that "can't load the plugin. Not properly signin". e ... [read more]
Asked by nimish bhatia, Last Answered 8 years ago by Staff
1527
views
1
answer
Hi Thanks for this awesome tool. I installed sucessfully, however i cant open the Xcode project as i am getting this Error: XXX .xcodep ... [read more]
Asked by nouru, Last Answered 8 years ago by Staff
5438
views
9
answers
Hi there, I'm having trouble loading the extension after its installed. It appears in the extensions panel, but it doesn't load on Windows 10, Adob ... [read more]
Asked by josh-london, Last Answered 8 years ago by Staff
1642
views
1
answer
I have the activation key and the payment is complete.When i click on the activation link, i get the message that i hav ... [read more]
Asked by giovanibarp, Last Answered 8 years ago by Staff
1566
views
1
answer
How to active a key ? My 14 day free code is not working .I wanted to buy for 1 month and now I am confused that my key will work or not. ... [read more]
Asked by shohelahamad, Last Answered 8 years ago by Staff
3128
views
1
answer
Your system is not recognizing my registered keys, How can this be fixed so I can try the exporter and know if i want to buy it? ... [read more]
Asked by kiinara19, Last Answered 8 years ago by Staff
4651
views
FAQ
admin
This guide will explain how to quickly activate your product keys in CS5 and CS5.5 Step ... [read more]
Last Answered 8 years ago by Staff
1521
views
1
answer
I purchased qty 2 (Export Kit – JSON Output ) for two end users how do I obtain the keys so they can download it to their pc? ... [read more]
Asked by Zynga123, Last Answered 8 years ago by Staff
1539
views
1
answer
what do i do if lighting storm says that it cant access generators ? and after restarting Photoshop and my computer , does not display options fo ... [read more]
Asked by kagelang★★★, Last Answered 8 years ago by Staff
1941
views
1
answer
I just purchase webmaster package, and I open my adobe photoshop cc 2015, already go to windows - extensions - exporkit lightning strom ... [read more]
Asked by k253★★★, Last Answered 9 years ago by Staff
1599
views
1
answer
Sir We purchase Below Packages.Responsive Pack( 5 Key Include)------------------------------- ... [read more]
Asked by kirti★★★, Last Answered 9 years ago by Staff
1957
views
1
answer
[23-Jun-16 7:07:45 PM] kk web developer: hello[23-Jun-16 7:44:13 PM] kk web developer: hello[23-Jun-16 7:46:14 PM] kk w ... [read more]
Asked by kirti★★★, Last Answered 9 years ago by Staff
2428
views
1
answer
Hi I want use your software, but complete package price is expensive for me. I need only the android output and don't need to other ... [read more]
Asked by mrz, Last Answered 9 years ago by Staff
1954
views
1
answer
My license expired in photoshop, I know its outdated. Was my lic a one time lifetime upgrade? Or do I need purchases a new key? ... [read more]
Asked by JarThemes★★★, Last Answered 9 years ago by Staff
1641
views
1
answer
Can I work on a other Adobe CC session or do I have to buy a other key? ... [read more]
Asked by Thomas★★★, Last Answered 10 years ago by Staff
2318
views
1
answer
Dear Export Kit Support, I have tried to input my trial key, but then nothing happened. Photoshop froze and seemed unable to continue. Afte ... [read more]
Asked by GambitRS, Last Answered 10 years ago by Staff
1622
views
FAQ
admin
Similar Machine Bug We take a small bit of information from your computer to generate a unique key - there are some rare cased where a us ... [read more]
Last Answered 10 years ago by Staff
2192
views
2
answers
Hello, If I purchased an activation key and then activate with that key - if my computer's OS is down, can I again activate with that key. ... [read more]
Asked by sawmainek, Last Answered 9 years ago by Staff
4169
views
1
answer
I am having problems activating this product. The exportkit trial works fine. When I tried to activate with the key sent using extension manager ... [read more]
Asked by mckie19★★★, Last Answered 11 years ago by Staff
2153
views
1
answer
I setup my Activation key and everything was running smoothly until I completed my HTML5 Export and closed Photoshop. It exported fine but when I ... [read more]
Asked by Matt★★★, Last Answered 11 years ago by Staff
5268
views
4
answers
Do I have to pay yearly for the keys? ... [read more]
Asked by Matt★★★, Last Answered 9 years ago by Staff