Export Kit is a web based platform running within Photoshop. Our previous v127 version used Adobe Air which had better options for encoding files when saving. The current CEP version used with Adobe does not have the required libraries to correctly encode files beyond your native Photoshop language settings.
EXAMPLE: If you live in Mexico your Photoshop language may be Spanish, but you have a client in Japan - we cannot override your text encoding settings to render the correct characters.
SOLUTION: URL encode the text - we are looking into ways of correcting this.
Added January 22, 2016 3:33 pm
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1453views 0answers Last Answered8 years agobyadmin
Our Creative Team will export your project live and answer any questions you may have - we guarantee your first conversion will 100% work - we work with you to ensure this, Contact Us or check the Community FAQs for assistance.