[ERROR] Session did not start, trying again...« Back to Questions List

I am interested in trying out the Lightning Storm AI plugin but I am unable to. I downloaded and installed the CS6 version (corresponds to my AI) and when I open it,  it keeps failing and displays the following error:

[ERROR] Session did not start, trying again...

It doesn't even ask for my credentials, how can this be fixed?

Asked by Ainsa Web
Added June 28, 2018 6:10 pm

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You will have to 1) import your file into XD or 2) revert to an older version of Illustrator (v21 or v22) or Photoshop (v19) to use the plugin until we correct a bug with Adobe.

Solution 1:

You can drag and drop your .psd or .ai file into XD and export your file there.  On average a 2-5 min export in Photoshop or Illustrator will only take about 10 - 15 seconds in XD.

Solution 2:

You will have to request an older version from Adobe support and they will provide you with a link to download. 

For more information please go to Adobe post for more information


Answer by julie ★★★
Answered On October 30, 2021 1:06 am #


This can happen from time to time, try this post: //exportkit.com/answers/error-session-did-not-start-trying-again

Answer by admin
Answered On August 11, 2018 8:57 am #
Looking for another answer? View other questions in Install Error or get premium support for guaranteed results.
Asked by Ainsa Web
2 answers
Last Answered 2 years ago by julie


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