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42
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1
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Communication Error Connecting to API Building API RequestI re ... [read more]
Asked by Mrfem, Last Answered 1 week ago by Support
38
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1
answer
Hi Support Team,After successfully installing the Lighting Storm Export Kit, I am now receiving an error message saying ... [read more]
Asked by Eli, Last Answered 1 week ago by Support
106
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1
answer
 Error: in get_vectorPaths: Figma Internal Error: vectorData not foundI'm getting this err ... [read more]
Asked by aryanr, Last Answered 1 month ago by julie
83
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1
answer
Hi,I recently tried to used the plugin to export from XD to iOS. ... [read more]
Asked by ovianet, Last Answered 1 month ago by julie
78
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1
answer
Everytime I select a Layer in Adobe Xd the Plugin-Page on the right side just stops working and displays a bold "Error 404" Text in the center. ... [read more]
Asked by haemanteaio, Last Answered 2 months ago by haemanteaio
81
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1
answer
Hi, What's the best solution to fixing a 406 error in Lightning Storm, in Illustrator CC 23 ? Thanks. ... [read more]
Asked by JoeTreacy, Last Answered 1 month ago by julie
212
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0
answers
Everytime i try to export it says Error connecting api ... [read more]
Asked by IOT RMS, Last Answered 4 months ago by IOT RMS
133
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1
answer
Hi,When I am trying to convert one of my XD with size 772 KB its throwing too large error.C ... [read more]
Asked by vinayraprolu, Last Answered 5 months ago by Support
223
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1
answer
give a subscription for android but still shows an error free server full and export too large in the lightening storm when export it ... [read more]
Asked by Msoft, Last Answered 5 months ago by Support
261
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1
answer
Hi,I using exportkit plugin  in figma. I am getting the error "Export too large". I see there is a limit to 1-5 frames ... [read more]
Asked by Mihaa_, Last Answered 5 months ago by Support
295
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1
answer
Asked by Popo, Last Answered 5 months ago by Support
269
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1
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whenever i try to export the xml code it show me error of free server is full and also gives an error of export too large so what can i do ... [read more]
Asked by vaibhav upasani, Last Answered 5 months ago by Support
181
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1
answer
Good DayI am trying to activate the api and I get the following message: URL:  ... [read more]
Asked by tebatso_mmereki29115, Last Answered 6 months ago by Support
291
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1
answer
How can I find out the reason why the export is failing to generate the AndoridManifest.xml file and other files. It does not give any error as wel ... [read more]
Asked by sukantasaha★★★, Last Answered 6 months ago by julie
369
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1
answer
I m not able to export. Error message is I do not have an active subscription. This happen after I install the latest XD Plugin. ... [read more]
Asked by phan9415★★, Last Answered 6 months ago by julie
130
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1
answer
Using cc2019 but displayed 310 Error message like this.As the message says "check back in a few minutes", but I have wa ... [read more]
Asked by yoyo123w20003, Last Answered 7 months ago by yoyo123w20003
160
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1
answer
I get "adding layer to build error" when converting screen with screen tag in figma${css|screen:1440} app ... [read more]
Asked by Amos, Last Answered 6 months ago by julie
289
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1
answer
I've installed the extension files in accordance with your instructions. You can see the path a files as extracted in the screen cap below. I've do ... [read more]
Asked by Tim Holmes★★★, Last Answered 11 months ago by Support
413
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1
answer
I have the data - 20 plan. I'm trying to export my XD file to XALM but I get a CUSTOMER ACCESS REQUIRED error message then when I click cancel, I a ... [read more]
Asked by hux3★★, Last Answered 11 months ago by julie
304
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1
answer
Hi, I can no longer export HTML. When I log in, the keys for HTML etc have little dashes next to them and when I try to export, there are no HTML o ... [read more]
Asked by Michael Clisdell★★, Last Answered 1 year ago by Michael Clisdell
156
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0
answers
 TypeError: Cannot read property \’textContent\’ of nullBuilding API reques ... [read more]
Asked by segdai, Last Answered 1 year ago by segdai
130
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0
answers
When I go to activation page it says you have no registered key but I have one with me just need to activate. And also while trying to export I see ... [read more]
Asked by mjain79, Last Answered 1 year ago by mjain79
142
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0
answers
Hi, I am getting error assigning bounds when I try to export my XD file and when I navigate to my dashboard  I get the message - You do not have a ... [read more]
Asked by Dennis, Last Answered 1 year ago by Dennis
253
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2
answers
I tried to export my prototype to HTML with your plugin and it gives me a 'completed' status, but when I look in the folder there are no files. Yes ... [read more]
Asked by kevoniori, Last Answered 1 year ago by admin
349
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1
answer
I want to export my Artboards/whole canvas in HTML5 but it always gives me this Error "Assigning Bounds". When it works, it just exports ONE artboa ... [read more]
Asked by tuomi, Last Answered 1 year ago by admin
542
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3
answers
how to resolves error 403  ... [read more]
Asked by RDarshanj, Last Answered 10 months ago by haidang1904
211
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2
answers
I'm not sure how to explain my question, other than what exactly is the error trying to tell me and how can I resolve it? I ran the plug-in on othe ... [read more]
Asked by malena, Last Answered 1 year ago by admin
213
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1
answer
Hi, i paid for the plug-in and when i e ... [read more]
Asked by mrwood, Last Answered 1 year ago by admin
318
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1
answer
I have a registered account with an active license:Data – 20bur still get an error and am ... [read more]
Asked by jjr, Last Answered 1 year ago by admin
407
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1
answer
Hi exportkit.comI'm trying to export an adobe XD layout to android UI, but the following error appears ... [read more]
Asked by geomster, Last Answered 1 year ago by admin
211
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0
answers
Hello,as the title said, I'm just purchasing the product today and try to export any sample project of Adobe XD, I'm us ... [read more]
Asked by zefiand, Last Answered 1 year ago by zefiand
379
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1
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I purchased a personal account and received my receipt and then another email with the activation key. It said to login to Lightning Storm, but I d ... [read more]
Asked by marsha_stevenson, Last Answered 1 year ago by julie
382
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1
answer
Am new to Export Kit! My designer has provided me with PSD files of her page designs from Photoshop and AI, which will ultimately end up on our Wor ... [read more]
Asked by paulrc★★, Last Answered 1 year ago by admin
905
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2
answers
Hi please Help me with this error.Parsing API error  ... [read more]
Asked by yonnayy★★, Last Answered 1 year ago by mjain79
587
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1
answer
After purchasing, log in with view Export Kit ... [read more]
Asked by zhj, Last Answered 2 years ago by admin
884
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2
answers
I just purchased my first month of exportkit. I'm working with Adobe CS6, while attempting installation in Extension Manager I get this error mess ... [read more]
Asked by Lauren, Last Answered 2 years ago by Lauren
642
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1
answer
Hi,Just downloaded and when try to use for the first time got this error:  ... [read more]
Asked by mcantoni, Last Answered 2 years ago by julie
483
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1
answer
I am trying to install export kit into my system. I have done everything according to installation guide but when I restart Photoshop CS5 and  go ... [read more]
Asked by Quitta, Last Answered 2 years ago by Quitta
642
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1
answer
I noticed this error after installation ... [read more]
Asked by amirkhoshdast, Last Answered 2 years ago by julie
577
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1
answer
Hi, when I log in on the extension in Adobe Photoshop CC 2019 I get an error that says: 416 No Active keys... I got everything installed correctly! ... [read more]
Asked by TBGFX, Last Answered 2 years ago by julie
1452
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2
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i can't export to android studio because error API , how fix this ?please help ... [read more]
Asked by yudhis, Last Answered 2 years ago by makemyonlineshop
807
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1
answer
i can't export to android UI , please help me !Error API ... [read more]
Asked by yudhis, Last Answered 2 years ago by julie
608
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1
answer
Hi to the team.My name is Patricio.Im desperated with the activation of my exportkit. ... [read more]
Asked by Wild Magic, Last Answered 2 years ago by julie
511
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1
answer
Hi There,I have done the payment, still I am having this error ... [read more]
Asked by yrajpurkar88531, Last Answered 2 years ago by julie
755
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1
answer
Hey,We are trying to use the export now (lightning storm) plugin for Adobe XD. It is showing errors? Can you help? ... [read more]
Asked by designour, Last Answered 2 years ago by julie
584
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1
answer
when exporting appears error which guides to a page telling that i have to buy premium account. But i have pro subscription, what should i do? ... [read more]
Asked by nutrastar, Last Answered 2 years ago by julie
1134
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1
answer
I've just installed Lightning Storm and I get error 416 No Active Keys. What shluld I do to get the trial working?  ... [read more]
Asked by ksaraireh, Last Answered 2 years ago by julie
842
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1
answer
Hello.I've just installed Lightning Storm and I get error 416 No Active Keys. What shluld I do to get ... [read more]
Asked by Chungur, Last Answered 2 years ago by ksaraireh
883
views
4
answers
Hello.I've just installed Lightning Storm and I get error 416 No Ac ... [read more]
Asked by YurecRUS, Last Answered 2 years ago by pabloantoniodel
1106
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3
answers
I'm using Windows 10, Adobe XD CC. I installed Exportkit via the plugin manager. I've registered to the site. According to the instructions, I'm su ... [read more]
Asked by ccdoss, Last Answered 2 years ago by nutrastar
1276
views
2
answers
Hello.I've just installed Lightning Storm and I get error 416 No Active Keys. What shluld I do to get the trial working ... [read more]
Asked by cristeamax, Last Answered 1 year ago by sammy0055
527
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0
answers
Build 20.0.3After downloading .psd template files from your website and exporting the appropriate Skins/Layers/and into ... [read more]
Asked by lgan, Last Answered 2 years ago by lgan
758
views
3
answers
Hello, I just purchased your monthly personal product, I have an invoice sent to my email. After installing the plugin to my Adobe XD, I couldnt ex ... [read more]
Asked by KehindeOmotoso, Last Answered 2 years ago by admin
807
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1
answer
 After untinstalling the app in Photoshop I get the following error;There ... [read more]
Asked by Parker, Last Answered 3 years ago by admin
853
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1
answer
Hi,why it doesn't work? (Win 7)When I try to install the plugin, Adobe Extension Manager shows me a notice "install err ... [read more]
Asked by adamsport★★, Last Answered 3 years ago by admin
811
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1
answer
I am interested in trying out the Lightning Storm AI plugin but I am unable to. I downloaded and installed the CS6 version (corresponds to my AI) a ... [read more]
Asked by Ainsa Web, Last Answered 3 years ago by admin
862
views
2
answers
every time i try to import svg contain any text the message show"type error null is not an object" ... [read more]
Asked by scorpion2020, Last Answered 1 year ago by jefryarch
737
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0
answers
Order ID 4054We have a trouble exporting design on illustra ... [read more]
Asked by Ravi Datla★★, Last Answered 3 years ago by Ravi Datla
1022
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1
answer
hii am getting this : error : session didnot start trying again after installing the plugin!! need to fix this pls help ... [read more]
Asked by kavitasharmacs, Last Answered 3 years ago by admin
883
views
1
answer
While processing it gives me the error that they layer has no content for HB 3 when it processes HB2 & HB1 just fine. They are set up the same ... [read more]
Asked by taraleigh★★★, Last Answered 3 years ago by admin
1014
views
2
answers
Hi, I am trying to export JSON from PhotoShop using ExportKit but it keeps throwing "E ... [read more]
Asked by maheshmenon★★★, Last Answered 3 years ago by maheshmenon
883
views
1
answer
Upon the conversion of an .AI-file into a .JSON-file, some elements (such as text) are not positioned correctly in the according X- and Y-axis. ... [read more]
Asked by maxxi-print★★★, Last Answered 3 years ago by admin
1202
views
1
answer
Hi,I get "session didnt start, try again" error after launching exportkit from Extensions in my Adobe photoshop CC 2015 ... [read more]
Asked by rahmankakar87, Last Answered 4 years ago by admin
1074
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1
answer
I have registered & downloaded the plugin pack.I then removed Photoshop to ensure I was working with a clean copy a ... [read more]
Asked by adminsolutiondelivered, Last Answered 4 years ago by admin
1115
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1
answer
i installed this literally an hour ago trying to see how it works on 14 day trail, and i already have 419 request limit error from pressing a few b ... [read more]
Asked by fsctke, Last Answered 4 years ago by admin
1229
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1
answer
Why do i get the 420 error? Im new to this software and hardly using it and now im trying to learn it but i cant learn it if im being punished to u ... [read more]
Asked by flaviocassini★★★, Last Answered 4 years ago by admin
1498
views
1
answer
Hello i just download the plugin and follow all of your instructions however in mac the pac you suggest does not exist i only found CEP folder into ... [read more]
Asked by jupwebdesign, Last Answered 4 years ago by admin
1095
views
1
answer
Hi, I have purchased the personal use single creative cloud application (photoshop) and downloaded the export kit. I am now seeing a 420 erro ... [read more]
Asked by Erinhague, Last Answered 4 years ago by admin
1149
views
1
answer
I've installed this plugin correctly but when i open it in extensions then it shows some error that "can't load the plugin. Not properly signin". e ... [read more]
Asked by nimish bhatia, Last Answered 4 years ago by admin
1054
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1
answer
Hi Thanks for this awesome tool. I installed sucessfully, however i cant open the Xcode project as i am getting this Error: XXX .xcodep ... [read more]
Asked by nouru, Last Answered 4 years ago by admin
1413
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2
answers
I bought the service for AI and I want to add it to photoshop, so I purchased again the service for photoshop.I am logging in from my ... [read more]
Asked by abdallahalraggad, Last Answered 4 years ago by admin
1034
views
1
answer
When I install extension got a error like: "You do not have the appropriate permissions required to perform this operation". what is the actual pr ... [read more]
Asked by benjo, Last Answered 4 years ago by admin
1166
views
16
answers
I don't know what I am doing wring, but I keep getting errors when I export? ... [read more]
Asked by mbettich, Last Answered 4 years ago by admin
1115
views
2
answers
i have installed export kit but there is problem showing error "season did not start, try again..." ... [read more]
Asked by DESIGNERDESK, Last Answered 5 years ago by admin
1980
views
FAQ
admin
All CC2017 related bugs will be added to this FAQ. Please add any bugs or errors you may find to the comments of this post. Partial Rende ... [read more]
Last Answered 5 years ago by admin
1128
views
2
answers
I got it installed. I can see and launch it from the menu in Photoshop. When I launch it I get a 420 error screen that shows in the Export Kit wi ... [read more]
Asked by beckybair★★★, Last Answered 5 years ago by admin
1564
views
3
answers
Hi there, I followed the install instructions, and when I try to load Export-Kit Lightning Storm (Windows/Extensions/Ex ... [read more]
Asked by daniellemolenaar, Last Answered 5 years ago by daniellemolenaar
1398
views
FAQ
admin
If you see [Error] Invalid Text Layer / Redraw - Do Not Duplicate don't worry this is a quick fix. This happens because sometimes ... [read more]
Last Answered 5 years ago by admin
17.8K
views
FAQ
admin
CS5 - CC2014 Auto Install You can install Export Kit normally with previous versions of Photoshop, Illustrator and ... [read more]
Last Answered 9 months ago by Namrata j
1533
views
3
answers
Hello.I decided to try your product //exportkit.com/suite/download/128/pluginI downloaded. ... [read more]
Asked by cull, Last Answered 5 years ago by admin
1107
views
3
answers
the info panel is a quick way to have at look at the output without going through the whole export, but it will give me 420 error after some time. ... [read more]
Asked by harry8888, Last Answered 5 years ago by admin
1394
views
1
answer
I just purchase webmaster package, and I open my adobe photoshop cc 2015, already go to windows - extensions - exporkit lightning strom ... [read more]
Asked by k253★★★, Last Answered 5 years ago by admin
1726
views
1
answer
what is the solution for 420 ip address suspended error ... [read more]
Asked by exportkitafrose, Last Answered 5 years ago by admin
1267
views
2
answers
Question about the text output. It outputs the multi-line text which is great for us, but causing Json parsing error.In another word, the g ... [read more]
Asked by harry8888, Last Answered 5 years ago by admin
2163
views
1
answer
Hiwhen i was install lightning-storm-cc then this error is ocured"Failed to install the extension 'reshap ... [read more]
Asked by saba, Last Answered 5 years ago by admin
10.2K
views
FAQ
admin
Read the Install Guide First This FAQ assusmes you have read our Install guide: ... [read more]
Last Answered 2 years ago by rraj3489
3814
views
6
answers
I kept getting the message below. Then my IP got blocked. "[ERROR] Session did not start trying again ..." What would you r ... [read more]
Asked by udesh, Last Answered 2 years ago by okiri
1715
views
FAQ
admin
We do not accept PSD / AI / INDD designs that are unorganized. If you stack all your layers in your design without folder/groups - ... [read more]
Last Answered 5 years ago by admin
2883
views
FAQ
admin
NEK PSD: Not an Export Kit PSD, this means that you are using a Photoshop file that is meant for design ... [read more]
Last Answered 6 years ago by admin
2544
views
FAQ
admin
Enable the Plugin Assuming you have installed t ... [read more]
Last Answered 5 years ago by admin
45.1K
views
FAQ
admin
Illustrator has a KNOWN BUG (since CS2...) with scripting where it will produce a ”PARM” error – o ... [read more]
Last Answered 5 years ago by admin
1456
views
FAQ
admin
This is a list of common WordPress issues users ask about, we will try to keep this list updated if new issues arrive. Missing Custom Te ... [read more]
Last Answered 6 years ago by admin
2223
views
2
answers
Hi I’m getting an error message that I can’t seem to resolve. I am exporting for WordPress with CSS included. This is the error mess ... [read more]
Asked by mbaircreative, Last Answered 6 years ago by admin
1385
views
FAQ
admin
DO NOT CHANGE: functions.php 95% of these errors are because you changed the [functions.php] file generated by Export Kit - DO NO ... [read more]
Last Answered 7 years ago by admin
6958
views
7
answers
I have Photoshop CC 14.2 which is supposed to be supported by the CS6 installation - however when I run the zxp file for CS6 it gives me an error that ... [read more]
Asked by CatR, Last Answered 5 years ago by admin
1507
views
FAQ
admin
YES! We are aware of the issues with Yosemite and Photoshop. This issue causes Photoshop to crash depending on actions a user may perfor ... [read more]
Last Answered 7 years ago by admin
3905
views
FAQ
admin
Read our Optimization Tips to get detailed examples of user cases and ... [read more]
Last Answered 6 years ago by admin
1563
views
1
answer
I am having problems activating this product. The exportkit trial works fine. When I tried to activate with the key sent using extension manager ... [read more]
Asked by mckie19★★★, Last Answered 7 years ago by admin