Export panel pro issue« Back to Questions List
Hi, I am having issues with opening the export panel pro that I just purchased. It opens the panel, inside Photoshop, but doesn't show me the "LOGIN" dialogue box anymore. I just shows a blank screen. Please can you check and let me know what the problem is?  Added June 21, 2016 3:38 am |
This question has been resolved, view the correct answer now!
Hi, What you experience is normal, we have MANY curious users. Visit //exportkit.com/contact and submit a 420 request. Thats the fastest way.  Answered On June 22, 2016 12:47 pm # |
This issue happened again. Answered On June 22, 2016 6:30 am # |
Perfect! Thank you. Its working as expected now. Answered On June 21, 2016 4:04 am # |
Hi, It is not a white screen. I have a screenshot of how it all looks like but I don’t think there is a provision to include images on this thread, is there? Answered On June 21, 2016 3:57 am # |
Hi, The Tech on-call has re-enabled your IP. The screen you saw was a 420 message. In the future you can use our Contact Us page to request your IP to be re-enabled: //exportkit.com/contact. Answered On June 21, 2016 3:53 am # |
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Hi, The white screen is common when the server is creating a new session for you. This should only last a second or two while it downloads Google Fonts. If you notice it is lasting longer, or you see a white screen often – then let us know and Tech will debug. Answered On June 21, 2016 3:49 am # |
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