using the info panel will give me 420 error« Back to Questions List

the info panel is a quick way to have at look at the output without going through the whole export, but it will give me 420 error after some time.

I think this is a bug.

Asked by harry8888
Added September 7, 2016 12:10 am

This question has been resolved, view the correct answer now!


If this happens again, take a note of what you were doing when it happened and send us an email to report a bug // Try to be as detailed as possible – Tech will try to recreate your scenario to reproduce the outcome.

There are some things are are unavoidable – eg. if you open Export Kit in PSD, AI and INDD at the same time and try to use all 3 – then the server will think you are attacking it. But Tech will investigate your situation.

Answer by admin
Answered On September 12, 2016 1:51 pm #

I understand 420 is not an error, but I’m not doing anything wrong or misuse it, just using one of the function on the panel. So I think it should be categorised as a bug?

Answer by harry8888
Answered On September 11, 2016 10:25 pm #
Correct Answer


420 is not a mistake //, the fastest way to re-enable is to send us a message using our contact form. This can take some time depending on the number of IPs tech has to review.


Answer by admin
Answered On September 10, 2016 4:26 pm #
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