FAQBug

ASK A QUESTION


Have A Question?

Find the answer you're looking for or ask your question to the community, and benefit from the experience and knowledge of other users.

71
views
0
answers
Asked by fahd786, Last Answered 2 months ago by fahd786
221
views
1
answer
Hi, i just bought Export kit and i downloaded the Adobe XD plug in, i've followed the tutorial video but my export output folder looks different to ... [read more]
Asked by Tortillakid, Last Answered 3 months ago by julie
200
views
1
answer
Hello,Although I sent about 9 tickets, I didn't get a return on my refund. It was said that my first ticket will make acco ... [read more]
Asked by egehan, Last Answered 5 months ago by egehan
208
views
1
answer
The guides panel is not active, for lack of a better word. I can't click on any of the options, nor can I get it to do anything. ... [read more]
Asked by Lauren, Last Answered 6 months ago by julie
288
views
2
answers
I just purchased my first month of exportkit. I'm working with Adobe CS6, while attempting installation in Extension Manager I get this error mess ... [read more]
Asked by Lauren, Last Answered 8 months ago by Lauren
263
views
1
answer
Hi,Just downloaded and when try to use for the first time got this error:  ... [read more]
Asked by mcantoni, Last Answered 8 months ago by julie
193
views
1
answer
when I export the HTML file, everything appears as an image. Is this a bug? If it is not, then why would I want to pay for this. There is zero func ... [read more]
Asked by rahul_hebb74, Last Answered 9 months ago by julie
238
views
1
answer
I noticed this error after installation ... [read more]
Asked by amirkhoshdast, Last Answered 9 months ago by julie
286
views
1
answer
Я установил плагин, но при любом выборе экспорта он вылетает с ошибкой. При этом ... [read more]
Asked by vrot, Last Answered 9 months ago by julie
228
views
1
answer
I have paid but I did't get an access. I also did't get 14 days trial despite of the fact that I've just install LightningStorm ... [read more]
Asked by expo19, Last Answered 9 months ago by julie
268
views
1
answer
I was charged for the third times. All I want is a cancellation ... [read more]
Asked by nguyenkhanhtung, Last Answered 10 months ago by nguyenkhanhtung
226
views
1
answer
Hi There,I have done the payment, still I am having this error ... [read more]
Asked by yrajpurkar88531, Last Answered 9 months ago by julie
270
views
1
answer
when exporting appears error which guides to a page telling that i have to buy premium account. But i have pro subscription, what should i do? ... [read more]
Asked by nutrastar, Last Answered 9 months ago by julie
424
views
2
answers
Hi, I like to check if i am being charged 3 times for the same product purchased (ID: ... [read more]
Asked by Gary Quek, Last Answered 6 months ago by johnzanatta
328
views
2
answers
Asked by Mythreyan, Last Answered 1 year ago by Mythreyan
302
views
1
answer
Asked by vijaydesigner, Last Answered 1 year ago by admin
357
views
1
answer
Hello,I have purchased today a Illustrator Licence as you can see, but nothing appear on my account. ... [read more]
Asked by shaller66797★★, Last Answered 1 year ago by rachelle
339
views
1
answer
Export kit illustrator doesn't want to continue the export just stop in the middle of exportation ... [read more]
Asked by hazem.tmmam★★, Last Answered 1 year ago by rachelle
502
views
1
answer
Hi,why it doesn't work? (Win 7)When I try to install the plugin, Adobe Extension Manager shows me a notice "install err ... [read more]
Asked by adamsport★★, Last Answered 1 year ago by admin
427
views
0
answers
Order ID 4054We have a trouble exporting design on illustra ... [read more]
Asked by Ravi Datla★★, Last Answered 2 years ago by Ravi Datla
581
views
1
answer
Hi, i want to create simple menu for testing (home, about, contact) with texts and underlines. Normal state will be without underline but hover and ... [read more]
Asked by kar_kie★★★, Last Answered 2 years ago by admin
589
views
1
answer
While processing it gives me the error that they layer has no content for HB 3 when it processes HB2 & HB1 just fine. They are set up the same ... [read more]
Asked by taraleigh★★★, Last Answered 2 years ago by admin
547
views
1
answer
Hey everyone,Every time I use a special character, something horrible happens. The characters next to it gets duplicate ... [read more]
Asked by vitorlintomen50257★★, Last Answered 2 years ago by vitorlintomen50257
542
views
1
answer
Hiwhile exporting code from export kit few icons and placements of icons were changing, i'm attaching screen shot of my ... [read more]
Asked by gidesign★★, Last Answered 2 years ago by gidesign
598
views
1
answer
Hi,i'm attaching my guides settings screen shots please check them and let me know.  ... [read more]
Asked by gidesign★★, Last Answered 2 years ago by admin
561
views
1
answer
Hi,i'm exporting code from my psd files. i'm following every guide line mentioned in Export kit but i'm not getting res ... [read more]
Asked by gidesign★★, Last Answered 2 years ago by gidesign
532
views
1
answer
Hi, i had a look at the guide linked for : //exportkit.com/answers/when-exporting-ai-to-android-studio-and-testing-out-the-app-i-have-to-scro ... [read more]
Asked by DavidNgo_Dev★★, Last Answered 2 years ago by admin
554
views
1
answer
Hi, this is my first ever Export kit export and everything is fine but, there is one tiny issue with the scaling. As you can see in the image be ... [read more]
Asked by DavidNgo_Dev★★, Last Answered 2 years ago by DavidNgo_Dev
556
views
6
answers
Hi,Why am I getting this screen? I have tried re-install and still no joy?  ... [read more]
Asked by TekTime★★★, Last Answered 2 years ago by admin
622
views
3
answers
Hi,I have the following HTML div structure for my page,  how can I make each individual div expand to fit contents aut ... [read more]
Asked by TekTime★★★, Last Answered 2 years ago by admin
670
views
5
answers
Hi,When exporting it seems my content positioning is way off from the design when exported. What are the rules of thumb ... [read more]
Asked by wwhalen★★, Last Answered 2 years ago by admin
646
views
2
answers
Hi,When exporting my page my footer is rendering as the first section in the code. Attached is a screenshot of the page ... [read more]
Asked by wwhalen★★, Last Answered 2 years ago by admin
827
views
1
answer
Asked by madjid, Last Answered 2 years ago by admin
616
views
1
answer
I have installed pulgin. want to convert psd to html .but i am not able to use exports panel in the pulgin ... [read more]
Asked by gaurav56220★★, Last Answered 2 years ago by admin
580
views
2
answers
I've a problem when exporting the site, some words are repeated and titles of sections look bigger. How can I solve this?. ... [read more]
Asked by Sara12, Last Answered 2 years ago by admin
591
views
1
answer
Hi,Now at least I could manage something and the elements are showing. But I'd like to make a gallery function and the ... [read more]
Asked by Sara12, Last Answered 2 years ago by Sara12
654
views
1
answer
Asked by Anil Chouhan, Last Answered 2 years ago by admin
638
views
1
answer
Hi,It's my first time using Export kit and I've some problems since I'm not a programer and I can't understand how to e ... [read more]
Asked by Sara12, Last Answered 2 years ago by admin
594
views
1
answer
Hi Guys,I am a user of ExportKit Lightning Storm Beta V17.0216,05. I subscribed for Ps plugin and my tool was doing fin ... [read more]
Asked by TimNjeru★★★, Last Answered 2 years ago by admin
712
views
2
answers
Can I hide layers by just hiding their group folder? In other words- Am I able to export the psd with grouped folders that are hidden, so that  ... [read more]
Asked by Erinhague, Last Answered 2 years ago by admin
783
views
1
answer
I've installed this plugin correctly but when i open it in extensions then it shows some error that "can't load the plugin. Not properly signin". e ... [read more]
Asked by nimish bhatia, Last Answered 2 years ago by admin
1823
views
9
answers
Hi there, I'm having trouble loading the extension after its installed. It appears in the extensions panel, but it doesn't load on Windows 10, Adob ... [read more]
Asked by josh-london, Last Answered 2 years ago by admin
762
views
1
answer
Hi,I try to create a responsive layout (a very simple one to begin !) i tried one of my creation following tutorials on your website ... [read more]
Asked by ahuchet, Last Answered 3 years ago by admin
1325
views
FAQ
admin
All CC2017 related bugs will be added to this FAQ. Please add any bugs or errors you may find to the comments of this post. Partial Rende ... [read more]
Last Answered 3 years ago by admin
855
views
3
answers
the info panel is a quick way to have at look at the output without going through the whole export, but it will give me 420 error after some time. ... [read more]
Asked by harry8888, Last Answered 3 years ago by admin
2192
views
FAQ
admin
Recently we have found a few bugs with the new Creative Cloud 2015 .2 release. They are minor, but can become frustrating very quickly. ... [read more]
Last Answered 1 year ago by dekuz
1111
views
1
answer
I tried to export my psd but there are wrong name for images in the html. is it a wrong manipulation or a bug ? thanks ... [read more]
Asked by espilacopa★★★, Last Answered 4 years ago by admin
1772
views
FAQ
admin
Enable the Plugin Assuming you have installed t ... [read more]
Last Answered 4 years ago by admin
31.7K
views
FAQ
admin
Illustrator has a KNOWN BUG (since CS2...) with scripting where it will produce a ”PARM” error – o ... [read more]
Last Answered 4 years ago by admin
1141
views
FAQ
admin
Android converts strings differently than most systems so some char ... [read more]
Last Answered 5 years ago by admin
1244
views
1
answer
How to use "FixMe" and "Warning" to improve my exporting output. Is there anyway I can debug what have I done wrong? Basically, we did 4 ... [read more]
Asked by Bachi★★★, Last Answered 4 years ago by admin
987
views
FAQ
admin
Similar Machine Bug We take a small bit of information from your computer to generate a unique key - there are some rare cased where a us ... [read more]
Last Answered 5 years ago by admin
3175
views
FAQ
admin
Read our Optimization Tips to get detailed examples of user cases and ... [read more]
Last Answered 5 years ago by admin