Photoshop freezes when I try to activate my key« Back to Questions List
Dear Export Kit Support, I have tried to input my trial key, but then nothing happened. Photoshop froze and seemed unable to continue. After reopening photoshop and verifying that indeed the trial did not work, i tried the key again. This time the key is invalid. I tried this using the 64bit version of Photoshop CS6 using Windows 7. Is the Export Kit only supported on the 32bit version of CS6? Or do I need to upgrade my Windows to Windows 8? Could you maybe help me in obtaining a working trial key? Kind regards  Added May 8, 2015 1:26 am |
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We can re-enable your free trial for you, no worries there. Photoshop FreezingThere is a known bug for Adobe Air (our v127 version) and MAC, where some windows will cause Photoshop to crash CS6 – v127 MAC: //exportkit.com/suite/download/127/plugin/cs6/yosemite. CS6/CC2014 – v128 (WIN + MAC): //exportkit.com/lightning-storm-cc Lightning StormIf you are using Lightning Storm (v128), then your key(s) will auto-enable. If you are using Export Kit Suite (v127) then let us know and we will ask Tech to re-enable your free trial key.  Answered On May 8, 2015 2:10 am # |
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